Support

Math Hero (心算小勇士) — We're here to help!

Need help with Math Hero? Check the frequently asked questions below or reach out to us directly.

Frequently Asked Questions

Q: How do I change the app language?

A: Math Hero automatically follows your device's language setting. Go to iOS Settings → General → Language & Region to switch between English and Chinese.

Q: Does the app work offline?

A: Yes! Math Hero works completely offline. All practice data is stored locally on your device. No internet connection is required.

Q: How do I clear practice history?

A: Tap the settings icon (⚙️) on the home screen to open Parent Settings. Scroll to "History Management" and tap "Clear Practice History."

Q: Can I turn off the voice encouragement?

A: Yes. Open Parent Settings → under "Practice Preferences," toggle "Encouragement Sound" off.

Q: How do I set a daily practice goal?

A: Open Parent Settings → under "Practice Preferences," use the stepper to adjust the daily goal from 5 to 30 minutes, in 5-minute increments.

Q: What devices are supported?

A: Math Hero requires iOS 17 or later and is optimized for iPhone. It also works on iPad.

Still have questions?

Send us an email and we'll get back to you as soon as possible.